Terms and Conditions

RESERVATIONS, PAYMENT, AND DEPOSITS

When we accept your booking, An advance payment of 50% of the total invoiced amount is required for full confirmation. The balance 50% to be paid before or at the end of the tour prior to departure.

All bookings are subject to availability at the time of booking (after payment of deposit) and cannot be guaranteed until fully confirmed.

PRICES

Prices are usually quoted in US dollars. as well the LKR price will be given in all quotations/ invoices. All prices are subject to change without prior notice.

Only cash payments will be accepted at any time.

CANCELLATION FEES

The following fees will apply in the event of cancellation.

  • Less than 3 weeks prior to departure – 40% of total cost.
  • Less than 1 weeks (7days) prior to departure – 100% of total cost.

DRIVERS AND TOUR GUIDES

  • All tour guides working under Sri Lanka Aerizo Tours are well experienced and well behaved.
  • Any arguments or fights with the drivers/ tour guides taken place will not be taken into consideration unless clear evidence can be shown.
  • Only drivers/ Tour guides with licenses will be able to enter certain historical heritage sites.
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